24 Hour Emergency Assistance

What we offer

24 HOUR EMERGENCY ASSISTANCE

We wish you a smooth and pleasant journey with your new Nissan. However, should unfortunate events such as a vehicle breakdown or technical problem occur, give us a call and help will be on the way.

Your peace of mind doesn't just stop at the Singapore border. With our extensive network of 15 authorized Nissan Service Centres in West Malaysia to answer your vehicle's needs, you can be assured of the same peace of mnd when you travel across the Causeway.

contact

SINGAPORE

  • For emergency roadside assistance: +65 9011 7711
  • For emergency towing: +65 6278 9888 / 6848 1088

MALAYSIA

  • For Ekspres Rescue: 012 292 6528 / 012 200 9933 / 019 382 2447
  • For 24-hr Toll-Free: 1800-88-3838

Timing & Price

Weekday

Weekday Labour Type of Services

8.00am to 8.00pm

8.01pm to 7.59am

S$40 per attendance

S$55 per attendance

(a) S$55 for changing flat tyres to spare

(b) Replacement of Battery

(c) Jump Start

*All charges are subject to 7% GST & customer must pay cash on site upon rendering of services. For vehicles under the warranty, pro-rated charges on battery apply. Labour charge for Emergency Assistance must be borne by customer. In the event the vehicle cannot be repaired on site, no labour charge shall be levied but customer must pay for the towing charges.

Saturday

Saturday Labour Type of Services

8.00am to 5.00pm

5.01pm to 7.59am

S$40 per attendance

S$55 per attendance

(a) S$55 for changing flat tyres to spare

(b) Replacement of Battery

(c) Jump Start

*All charges are subject to 7% GST & customer must pay cash on site upon rendering of services. For vehicles under the warranty, pro-rated charges on battery apply. Labour charge for Emergency Assistance must be borne by customer. In the event the vehicle cannot be repaired on site, no labour charge shall be levied but customer must pay for the towing charges.

Sunday & Public Holiday

Sunday & Public Holiday Labour Type of Services
Anytime of the day S$60 per attendance

(a) S$55 for changing flat tyres to spare

(b) Replacement of Battery

(c) Jump Start

*All charges are subject to 7% GST & customer must pay cash on site upon rendering of services. For vehicles under the warranty, pro-rated charges on battery apply. Labour charge for Emergency Assistance must be borne by customer. In the event the vehicle cannot be repaired on site, no labour charge shall be levied but customer must pay for the towing charges.

Towing Charges

Normal Towing S$58
Multi Storey Towing S$90
Platform Carrier S$122
Winch up/Crane up S$168
King Dolley S$112
King Dolley + Multi Storey S$140

Note: There is additional surcharge of $15.00 for Midnight Towing* & Sunday/Public (Full Day)

*Midnight towing from 12am to 7am

*All charges are subject to 7% GST & customer must pay cash on site upon rendering of services. For vehicles under the warranty, pro-rated charges on battery apply. Labour charge for Emergency Assistance must be borne by customer. In the event the vehicle cannot be repaired on site, no labour charge shall be levied but customer must pay for the towing charges.

Parts Charges

Battery
BAT-95D31L/95D31R S$183
BAT 105D31L/105D31R S$183
NS90L/NS90R S$183
NS60L/NS60R S$140
BAT-DINVR760/85D23L S$255
Pro-rate Warranty Coverage (Battery)
1st Year 100%
2nd Year 50%
3rd Year 25%

*All charges are subject to 7% GST & customer must pay cash on site upon rendering of services. For vehicles under the warranty, pro-rated charges on battery apply. Labour charge for Emergency Assistance must be borne by customer. In the event the vehicle cannot be repaired on site, no labour charge shall be levied but customer must pay for the towing charges.